Customer Care

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Customer care is important to make the experience of doing business with us an enjoyable and rewarding experience. Most of our services are designed to look after our valued customers. Here’s a list of the services we offer. You’ll find customer care is very important to us. Satisfied customers have built our business and our customers deserve to be looked after.

To find out more about any of them please contact us by your preferred means.



Customer care

  • Free advice – access to 36 years of experience in audio
  • You can listen to everything we stock
  • Installation of the products we supply
  • Home Demonstration
  • Home trial
  • On site servicing including Naim Audio and LINN Products authorized service and update work
  • Trade-in/disposal of your existing equipment. We will also sell your existing audio components and provide you with a credit note against future purchases.
  • Custom design service for multi-room audio or for integrating audio/video into a new built or home renovation including free on-site survey.

We provide better customer care than you’d get when you buy a car and our products not only cost less but last a great deal longer! Put us to the test!